Texas Department of Family and Protective Services (2024)

March 13, 2021, 10:09 am

Worst place ever rude case workers this place
Should beshut down pemantly

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April 16, 2020, 4:52 am

Have actually had years ofdealing with irrational workers, literally took myhappy, healthy children fromme, let them bevictimized over and over infoster care, then after many years finally reunited with them. They were forced into terrible things. But that was when there was aBelton office which isclosed. Kim Gilmer, Stacy Espitia, God will convict you for your evils upon the community. But from this office Alicia (can't remember last name rightnow, may update one day) isabsolutely genuine. She came unbiased toinvestigate what was reasonably suspicious (my daughter self harming due toemotional trauma from foster homes/institutions) and even though wehad several disagreements onthe way wewould personally handle situations, she was willing tohear meout truly investigate all the necessary people togather facts, and separated her personal emotions toactually doher job properly! She was then able toget meto set myprejudice against CPS aside and collaborate tofind best way tohelp mydaughter emotionally and keep her home. Meand mydaughter were very distrustful ofher and made itclear from dayone, and she made ither mission totruly bethere for the sake ofthe child and our family. Please keep investigators likeher, I've never had anything good tosay ofanyone inthis profession buther.… – show

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February 1, 2020, 4:16 am

If Icould give this place nostar Iwould. The security guard working there isa joke. Hewouldn’t let myhusband speak atall. Just told usto sign inand gave usa visitor sticker and that’sit. Westood there infront waiting for him toget off his phone from playing solitaire. Ridiculous!

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August 15, 2019, 8:27 pm

People abuse their powers here. Mygrandson had marks onhim from his ” foster family” and the case worker told mydaughter that; ” Wedidn't doa home visit onthe family that has him because wedidn't plan onhim being there long,” and that's aquotation from aCPS case worker. Their resolve was tofill out anincident report… Which still had not been seen. Sowho isthere toinvestigate when achild ishurt bytheir foster home?? That wasn't checked?? May someone please helpme. They took my kids, but Igot them back bythe Grace ofGod. Nowadays there's noCPS workers that actually care and TRY toinvestigate. They assume, half ask questions, and make their text book decision tosnacth children from their homes. Ifanyone knows alawyer Icanget. Iam adisabled Veteran who needs help getting custody back where itbelongs. I've called Lone Star Legal, but Iguess they're super busy… Because CPS ison akidnapping spree here inTexas.… – show

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July 2, 2019, 3:11 am

Supervisor Hannah.R was very helpful and professional…I had called her with aproblem that Iwas having and she took the time out ofher day toactually listen after she just got out ofa meeting and along day ofwork..so Igive her 5stars again thank you Hannah

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July 1, 2019, 8:18 pm

They say that the goal isto.reunite families. That such alie. They tear families apart. Sothey can make that money.

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June 23, 2018, 6:33 pm

This isawful, because a2year old lost her life because CPS kept closing the case!!! The mother was reported more than once, the mother sold drugs, abused drugs, and CPS overlooked all this!! Now afather hes lost gid daughter, senseless They are suppose toprotect our kids, not abuse power! They tear apart afamily that's not introuble and the ones introuble stay together, this needs and will bereported toa higher power. Get your Stuff togetherCPS!!! Tomany children are dyingbecause obviously ya'll either don't know how todo your job oryou just flat don't wantto!!… – show

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July 25, 2017, 10:16 pm

I amin shock these are the people incharge ofprotecting our children, not leaving them emotionally scarred and deprived oftheir human right....To bewith family that loves and PROTECTS them, tobe free from ALL harm. Ihave seen abuse ofpower and case workers treating children asprocessions. Iliterally just seen anunjust removal of3siblings separated and placed inthe many risks ofbeing inthe foster care system. These women are unethical (in reference tothe office onElms rd). Iam sad they are not doing what the government has hired them todo: Protect the children from Abuse and Neglect!!!!!… – show

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March 14, 2017, 4:41 am

Have had todeal with CPS several times inthe last 9years. Read every handbook they have read everything Icould onthe internet. Atone point inmy life IhatedCPS. Iguess its just the temple office not doing their job right. The staff here inkilleen did everything perfect. From the investigation tothe safety plan tothe drug test. This isthe way CPS shouldbe. Keeping families together not tearing then apart. Helping the children. Lol the temple office called them onme. how crazy isthat? Thanks killeen office for doing such agreatjob. Ifanybody needs help orknow ofa child that needs jell help call this office.… – show

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